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Frequently Asked Questions (FAQ)

Where is NeuroScience located?

NeuroScience is located at 375 280th Street, Osceola, WI 54020 in the St. Croix River Valley.

How does NeuroScience ensure the quality of their products?

In addition to using FDA-inspected manufacturers that are cGMP (current good manufacturing practices) compliant, NeuroScience orders impartial third-party testing to verify label ingredient amounts are met, inspect for microbial contaminants, and test for heavy metal contamination. We believe our comprehensive Quality Management System ensures consistent products that deliver consistent results.

How do I submit comments or feedback?

Click here to submit comments or feedback. We value your opinion.

How do I set up an account with NeuroScience?

Accounts can be created by clicking the Healthcare Provider Overview tab and selecting Create An Account. NeuroScience accounts are held by licensed healthcare providers and your professional information will be requested to process your new account. If you need assistance getting started, please contact Customer Service at (888) 342-7272 or email newaccounts@neurorelief.com.

How do I log into the NeuroScience website?

The login area can be found at the top right corner of any page on the website. To log in, you will need your username and password.

I forgot my password, what do I do?

If you forgot your password, you can click the “Forgot Password” button on the login window. Enter your username or email address associated with your account. An email will be sent with a link to reset your password.

How do I change my password?

Click the “Forgot Password” button on the login window. Enter your username or email address associated with your account. An email will be sent with a link to reset your password.

Can I order products online?

Yes, NeuroScience products can be purchased on our website with an active account. If you need login information, please contact our Customer Service.

I would like to find a healthcare provider who is familiar with NeuroScience products, how do I do that?

Please visit the Contact tab and fill out the provided form. Please select the “Find a Provider” as the topic to ensure that your inquiry can be addressed promptly.